Terms and Conditions

Please read this carefully as it is a legal document between you, the 'user' and the owner, Comfort Employment Pte Ltd who shall refer to as 'the agent' in this document.

By accepting these terms and conditions and registering with the agent, you agree to be bound by the following terms and conditions and to carry out obligations as stipulated in this document.

Online Booking / Transaction
The agent will only effect its services in mainland Singapore.

It's the users' obligation to provide truthful and accurate information in the registration form, the booking form and when submitting information, and making requests of any kind with the agent, whether by email, by using forms in our website, or by other means of communication.

The users understand that all services and products purchased require fulfillment and documentation and this fulfillment is performed during normal office hours. As such, any service request and bookings made require a processing time of minimum one working day's notice, subject to the specific conditions applicable to the type of service or product purchased.

The agent reserve the right to decline any purchase of services from the user without giving any reason, on condition of refunding in full any unutilized monies collected from the user for that purchase and the agent shall not be held liable for any claims for damages or compensation.

The user agrees to bear the cost of any penalties and administration fees for services booked but not utilized for any reason.

The user agrees that multiple over lapping bookings for services are not allowed and shall be liable for any penalties resulting thereof.

Packages Fee
The package will cover the relevant cost of recruiting a maid from the country of origin. Services including subsidized one-way ticket to Singapore if any, Security Bond fee / Banker's Guarantee, first medical check-up, Maid's accident insurance premiums and submission of all necessary applications / documents.

A deposit is required upon booking. Minimum deposits per user based on the package price are;
Fees up to S$400.00 - Deposit is S$200.00
Fees above S$400.00 - Deposit is S$300.00
Fees below S$200.00 - Full payment is required

The deposit charged will be taken as partial payment of the total price. The balance price must be paid upon the arrival of the maid.

The user shall not be given full or partial refund of deposit made if he/she has changes his/her mind of not using the agent's services after the confirmation on selection.
Bio-datas Accuracy
All bio-datas of maids and information regarding the maids are provided with the best effort of the agent, thus the agent shall not be made liable for any loss or damages of any kind whatsoever arising as a result of any inaccuracies or omissions in respect of the use of this information.
Links To Third Party Site
The agent's website may contain hyperlinks to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, the user leaves the agent's site and the agent does not exercise control over any personal data or any other information the user gives to any other entity after leaving the site and access to such site or page is at the users' own risk for which the agent disclaims all responsibility and liability.
Force Majeure
The agent will not be made responsible for any failure or delay caused by the circumstances beyond its control, including but not limited to mechanical breakdowns (where it is not due to negligence of the agent), government actions, medical practitioner, weather, acts of God, strikes, compulsory quarantines or war.
Variation Of Terms And Conditions
The agent reserves the right to amend these terms and conditions in its sole discretion. The agent may, but does not undertake to notify the customer of such changes. It is the user responsibility to review the terms and conditions prior to submitting any bookings and the agent shall have no responsibility to notify the user of any changes to the terms and conditions prior to the coming into effect of such changes or otherwise.
Governing Law And Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore, and the parties irrevocably submit to the non-exclusive jurisdiction of the Supreme and Subordinate Courts of Singapore for all purposes connected with it.
The headings of each of these terms and conditions are for convenience of reference only and shall not formed part of these terms and conditions. Such headings shall be ignored in the interpretation or construction of any of these terms and conditions.